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However, if you are unable to perform the reset, you may wish to perform the following actions: There are emails with malicious attachments and links being circulated to banking customers.
These emails claim to represent DBS and are disguised as “Transaction Advice” emails.
This malware targets users using Android mobile devices and often masquerades as a legitimate sounding application such as Adobe Flash Player, Play Market Update, MMS Flash Player or Game Launcher.
This malware could be spread through other malicious apps, websites, and malicious advertising on sites or in games, which prompts a user to download and install the application.
After permissions are given, the application downloads fraudulent Gmail, Google Play, and Chrome applications while displaying a permanent notification in Android’s notification screen to log into the user’s banking account.
Opening the attachments trigger malware designed to steal passwords, personal information, or financial information.
Simply double-click the downloaded file to install it.
Update Star Free and Update Star Premium come with the same installer.
Customers are assured that DBS is not the source of this email and are reminded not to click on attachments from suspicious origin.
Do not open attachments with the extension name ‘.exe’ or ‘.ace’. You are reminded to remain cautious when banking online: We have detected a fake banking website purporting to be DBS Bank. Such sites are designed to trick customers into providing their personal information and banking credentials or to conduct advance fee fraud scams.