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He was continuously learning from his customers, suppliers, and employees.
This on-the-job research gave him enough confidence to expand to a department store chain.
Many things in life grow out of needs, and to meet the needs, you become determined.
He then decided think long term, and invest in properties for malls, which were patterned after suburban shopping centers, which he had been studying for some time.
At one time, he was hit by shrapnel while selling, and quite fortunately was brought to the hospital by his good friend in a kariton. He treasured that friendship and later expressed his gratitude after the war by making that friend his partner in a shoe store.
The partnership lasted for more than 40 years until the shoe store had to give away to the building renovations of the lessor.
Sensing a lot of opportunities, he decided to open SHOE MART – “SM” – the first air-conditioned shoe store that merchandised shoes in a very inviting and classy format.
With the success of that store, he went on to open more shoe stores, but he could not get enough suppliers.