posted by | Leave a comment
We've provided a port-forwarding guide that explains how to do this.
Keep in mind that if you want to access your camera (with or without Camcloud) from outside your network, this will be a necessity.
Or better yet, just try our free plan and see if it works! 10) Can I download recordings from my cloud account?
If you're still having trouble, contact us at [email protected]) Can I switch plans at anytime? When you switch from one plan to another we'll apply the change immediately and automatically pro-rate any pricing differences. No problem, just contact our support team at [email protected] we will let you know if it works with our service. We connect directly to the camera over the internet and do not support connection to a local DVR or other network-attached storage.
8) What if I don't see my camera listed on your website?
IP cameras are standalone devices that normally connect over Wi Fi, also commonly referred to as "Network Cameras".
14) Why am I only seeing images being uploaded to my account?
We allow our customers to purchase the camera of their choice while we remain focused on developing a cloud service.
Yes, all our paid plans include the abiliy to download individual recordings. We support any IP camera that supports MJPEG/H.264 streaming and has an FTP client for recording uploads.
We use a global 3rd party payment partner who processes all our transactions. Our storage limits refer to the number of days we keep your media. 7) What's the difference between a webcam and IP camera?
You can view our list of supported cameras which also provides Amazon links if you wish to buy some online.